Dear Mike Morrone,
The purpose of this letter is to extend our appreciation to you and all of the highly skilled employees on you team for the excellent level of vehicle maintenance service that you have provided our employees. Specifically our employees have commented on the following:
1. Ethics and Trust: We have had numerous comments on how good our employees feel about trusting your company and your employees in meeting their needs for service.
2. Caring and professional attitude of your staff: Has been consistently
evident and commented upon regularly by our employees.
3. Technical Skills/AAA Approved: Our employees take great comfort in knowing that all your staff are ASE certified and that your Company is AAA approved.
4. Expert diagnosis of mechanical/maintenance problems: Our employees appreciate the expert diagnosis of their problems and the expert advise on how to proceed with necessary repairs.
5. Fair pricing of service: This as been mentioned numerous occasions by our employees.
6. Convenience: Our people truly appreciate the fact you have same day service with no hassle or disruption of personal time.
Mike when ever Banta Book Group selects a vendor to partner with we simply select the best of the best. This has indeed been the case since we established the Employee Vehicle Service Program with your Company. Keep up the good work! It is greatly appreciated by all concerned. |